At Nurtura, we’re committed to providing a secure, transparent, and seamless checkout experience for all customers. This Payment Policy explains the payment methods we accept, how transactions are processed, and the measures we take to protect your information.
We accept the following secure payment options:
Credit & Debit Cards: Visa, Mastercard, American Express, Diners Club, Discover
Digital Wallets: Apple Pay, Google Pay, Shop Pay
Other Methods: PayPal (where available)
All payment options displayed at checkout are fully supported and processed through trusted, PCI‑compliant providers.
Your payment information is encrypted and processed securely through Shopify’s certified payment system. Nurtura does not store or have access to your full payment details at any time.
We follow industry‑standard security practices to ensure your personal and financial information is protected throughout the entire checkout process.
Your card or payment method will be charged immediately upon placing your order.
You will receive an order confirmation email once your payment has been successfully processed.
If a payment fails or is declined, your order will not be completed and no charges will be applied.
All prices on officialnurtura.com are listed and processed in USD (Dollars) unless otherwise stated at checkout.
To prevent fraud and ensure successful delivery, customers must provide:
Accurate billing name and address
Valid payment details
A working email address for order confirmation and receipts
Orders with incomplete or mismatched billing information may be delayed or cancelled.
For the safety of our customers and our brand, Nurtura may:
Request additional verification if suspicious activity is detected
Cancel or refund orders that cannot be verified
Block transactions that violate our security protocols
These measures help maintain a safe shopping environment for all customers.
We currently do not accept Returns for our items, but Refunds are issued according to our Return & Refund Policy. Once a refund is approved, it will be returned to the original payment method used at checkout. Processing times may vary depending on your bank or payment provider.
If you have any questions about payments or need help completing your order, our support team is here to help:
Company Name: Nurtura
Email: support@officialnurtura.com
Phone: +1 (437) 475-1113
Address: 5900 Mavis Road, Suite 1001, Mississauga, ON L5V 2P5, Canada
Hours: Monday–Friday, 9 AM–6 PM EST