We’re here to help with any questions about your order, our products, or your shopping experience. Our support team typically replies within 24-48 hours.
For order updates, product questions, or general inquiries:
Business Information:
Company Name: Nurtura
Email: support@officialnurtura.com
Phone: +1 (437) 475-1113
Address: 5900 Mavis Road, Suite 1001, Mississauga, ON L5V 2P5, Canada
Hours: Monday–Friday, 9 AM – 6 PM (EST)
Order status or tracking
Shipping questions
Product recommendations
Refunds
Technical/device support
General customer service
If you’re contacting us about an order, please include:
Your name
Your order number
The email used at checkout
This helps us reply faster.
Our current response time is:
Hours: Weekdays Monday–Friday, 9 AM – 6 PM EST
Our support team is off on weekends and holidays.
We always try our best to respond as quickly as possible.
Check our FAQ page for quick solutions to common questions about:
Shipping
Returns
Order help
Product use
Safety information
FAQ Page: Frequently Asked Questions – Nurtura