At Nurtura, we offer both one‑time purchases and subscription options to give you flexibility and convenience. This policy explains how subscription billing, modifications, and cancellations work.
When you choose a subscription option, you authorize Nurtura to automatically process and ship your selected product at the renewal frequency shown at checkout. Each renewal is billed to the payment method you provided.
Before each renewal, you will receive an email reminder with the upcoming charge date, giving you time to make changes if needed.
You may modify, pause, skip, or cancel your subscription at any time before the next renewal is processed.
To make changes, simply access your customer account or contact our support team at: 📩 support@officialnurtura.com
Once a renewal has been processed and your order has entered fulfillment, it can no longer be canceled. However, your order is still covered under our 60‑Day Money‑Back Guarantee.
One‑time orders are processed immediately through our standard fulfillment system. If you need to cancel a one‑time order, please contact us as soon as possible. Orders can only be canceled if they have not yet entered processing.
All subscription orders are covered under our 60‑Day Money‑Back Guarantee for first‑time purchases of each product.
Refunds apply to the product cost only
Shipping is always free for USA & Canada
Returns are not required
If you have purchased the same product more than once, only the first purchase is eligible for a refund.
If a subscription renewal payment fails, you will receive an email notification. Your subscription will be paused until the payment method is updated.
We believe subscriptions should be simple and stress‑free. You will always have:
Clear pricing
Clear renewal dates
The ability to cancel anytime before processing
No hidden fees
No long‑term commitments
If you ever need help managing your subscription, our support team is here to assist.
📩 support@officialnurtura.com